Staff

Dean has been a piano tuner and technician since 1974. He tunes on the road full-time, manages the piano store, and does piano appraisals and estimates as well. He is an associate of the Piano Technicians Guild, and stays updated at their State and National Conventions.  Dean is also a member of NAMM (National Association of Music Merchants), which he attends annually, taking many seminars. Dean took several years of piano lessons, and trumpet lessons and sang in a gospel quartet called the “Lighthouse Singers” for approximately thirteen years, during which time the group recorded nine albums. He and his wife, Lois, have three grown daughters.

Lois married into the business in 1977. During all her years here, she has worked on pianos, sold pianos, managed the office, remodeled our store, and has worn many other “hats.” She is enjoying semi-retirement currently, but does occasionally work on painting pianos in our workshop. Lois sang in a gospel singing group for about ten years, and also plays the piano for her own enjoyment. She is married to Dean Kramer, and they have three daughters, two of which are piano teachers. Lois’ favorite pastimes are scrapbooking, sewing, and enjoying her grandchildren.

Don had been employed here from 1995-1998, and again from 2006 until the present. He manages the piano workshop and rebuilds pianos for us. He is an accomplished guitarist and teaches guitar lessons here at Kramer’s.

Jeannette has been employed here since 1994, having worked in many different areas here over the years.  She currently handles our accounting and financial departments, and also oversees our extensive music book selection.  She is known for her pleasant voice on the phone, her cats, and her superior memory.

Kennady has been working for Kramer’s since 2017. She has been playing guitar and ukulele since she was 13 years old and has been singing since she was 6 years old. She studied music, voice and choir conducting at Mount St. Mary’s University. She loves her cats, crocheting, Halloween and shopping.

Lauren works in our office making calls and scheduling tunings for our customers. She also works in our piano workshop cleaning pianos and piano benches and making their finishes look great. Lauren also does a wide variety of other things throughout the property and buildings.

Marshall has tuned pianos full-time at K.P.S. since 1994,and is well-liked by our customers. He is a very good tuner/technician, is an associate of the Piano Technicians Guild, and attends conventions for updates. Marshall is also a professional musician. He plays guitar, keyboard, and sings. He was a founding member of “The Slickee Boys,” a band that toured Europe and the U.S. for many years. He writes and records his own music, does solo gigs, and occasionally collaborates with other musician.

Nathan started working with us in 2023 as a piano mover and shop worker. After a few months, he asked to pursue tuning pianos as well! Nathan is friendly, hardworking, and is always willing to help. Outside of Kramer’s, Nathan loves all things outdoors; he likes hiking, farming, animals and cycling.

Ford has been with our company since June 2018 and mainly does woodwork for us here at the shop. He has been doing woodwork for the past 44 years, from construction, to making furniture and doing repair work. In his free time he enjoys gardening with his wife and visiting with his son.

Terry is a highly valued employee of KPS, and has a tremendous amount of skill and experience moving pianos for us for many years.

Landon has been moving pianos for KPS since 2022. He plays the drums for the worship team at his church and has been playing since he was a teenager. Landon enjoys hanging out with his friends, going to concerts, and volunteering at church.