Staff
Lois Kramer
Assistant Store Manager /Sales Associate
Lois married into the business in 1977. During her 35 years here, she has worked on pianos, sold pianos, managed the office, remodeled our store, and has worn many other “hats.” She is currently in charge of our “Gift Boutique”, marketing, and is one of our sales associates. Lois sang in a gospel singing group for about ten years, and also plays the piano for her own enjoyment. She is married to Dean Kramer, and they have three daughters, two of which are piano teachers. Lois’ favorite pastimes are scrapbooking, sewing, and enjoying her two grandsons.
Jeannette McCuller
Assistant Store Manager/ Sales Associate
Jeannette has been employed here since 1994, having worked in many different areas here over the years. She currently handles our accounting and financial departments, is one of our sales associates, and also oversees our extensive music book selection. She is known for her pleasant voice on the phone, her cats, and her superior memory.
Dean Kramer
Owner
Dean has been a piano tuner and technician since 1974. He tunes on the road full-time, manages the piano store, and does piano appraisals and estimates as well. He is an associate of the Piano Technicians Guild, and stays updated at their State and National Conventions. Dean is also a member of NAMM (National Association of Music Merchants), which he attends annually, taking many seminars. Dean took several years of piano lessons, and trumpet lessons and sang in a gospel quartet called the “Lighthouse Singers” for approximately thirteen years, during which time the group recorded nine albums. He and his wife, Lois, have three grown daughters.
Roger Kovacs
Piano Rebuilder
Roger is our primary piano rebuilder and has tuned and rebuilt pianos at K.P.S. since 1988. He loves to restore pianos and make them sound and play like new. He is also an associate of the Piano Technicians Guild, and attends conventions for updates. Roger and his wife, Kathy, have three grown children and some grandchildren. He is an incredibly gifted, self-taught pianist who plays by ear, and has been a church pianist for many years.
Marshall Keith
Piano Tuner
Marshall has tuned pianos full-time at K.P.S. since 1994,and is well-liked by our customers. He is a very good tuner/technician, is an associate of the Piano Technicians Guild, and attends conventions for updates. Marshall is also a professional guitarist and bassist, having played with the “Slickee Boys” for many years, and has toured in Europe a couple of times as well. He also plays the piano and sings and does his own solo gigs now.
Donnie McCuller, Jr.
Piano Technician
Donnie had been employed here from 1995-1998, and from 2006 until the present. He manages the piano workshop and reconditions pianos for us. He is an accomplished guitarist and teaches guitar lessons here at Kramer’s. Donnie and his wife, Jennifer, reside in PA with their five children.
Vanessa Kramer
Brand Ambassador/ Social Media Specialist
Vanessa started working at K.P.S. in April 2019, as our Brand Ambassador/ Social Media Specialist. Vanessa keeps busy recording/editing videos, taking pictures, and posting to our Facebook page and Instagram daily. Vanessa updates the Website and our other Media platforms, and she also works on Ads and Signage for our upcoming sales. Vanessa is an avid baker, specializing in Desserts.
