Dean has been a piano tuner and technician since 1974. He tunes on the road full-time, manages the piano store, and does piano appraisals and estimates as well. He is an associate of the Piano Technicians Guild, and stays updated at their State and National Conventions. Dean is also a member of NAMM (National Association of Music Merchants), which he attends annually, taking many seminars. Dean took several years of piano lessons, and trumpet lessons and sang in a gospel quartet called the “Lighthouse Singers” for approximately thirteen years, during which time the group recorded nine albums. He and his wife, Lois, have three grown daughters.
Lois married into the business in 1977. During her 35 years here, she has worked on pianos, sold pianos, managed the office, remodeled our store, and has worn many other “hats.” She is currently in charge of our “Gift Boutique”, and works on pianos in our workshop. Lois sang in a gospel singing group for about ten years, and also plays the piano for her own enjoyment. She is married to Dean Kramer, and they have three daughters, two of which are piano teachers. Lois’ favorite pastimes are scrapbooking, sewing, and enjoying her two grandsons.
Michael is our store manager and makes it his goal to help you find everything you need to be successful in your musical journey – from selecting the right instrument to getting the accessories and services to help you advance in your skills and keep your instrument in top working condition!
He came to Kramer’s Piano Shop with 7 years of experience in music retail stores offering sales, rentals, lessons, and repairs.
Michael has played piano for most of his life, plays cello in the Frederick Symphony Orchestra, and has enjoyed picking up a variety of other instruments along the way. He is also a church music director in Frederick.
Whether you are a professional musician or brand new beginner, stop by KPS and Michael will help you with all your piano, guitar, and ukulele needs!
Sales Associate/ Office Assistant
Kennady has been working for Kramer’s since 2017. She has been playing guitar and ukulele for over 9 years and has been singing since she was 6 years old. She studied music, voice and choir conducting at Mount St. Mary’s University. She loves her cats, crocheting, Halloween and shopping.
Marshall has tuned pianos full-time at K.P.S. since 1994,and is well-liked by our customers. He is a very good tuner/technician, is an associate of the Piano Technicians Guild, and attends conventions for updates. Marshall is also a professional musician. He plays guitar, keyboard, and sings. He was a founding member of “The Slickee Boys,” a band that toured Europe and the U.S. for many years. He writes and records his own music, does solo gigs, and occasionally collaborates with other musician.
Piano Tuner/ Sales Associate
Trevor has been working with us since 2021 as a piano tuner/technician and also as a sales associate on Saturdays. He has been a pianist for over thirty years and has been a church musician since 1998 playing. Trevor enjoys all aspects of piano technology and when he’s not tuning, he enjoys spending time with his wife, Deborah, and their three children; Micah, Anna, and Benjamin. When he has a little bit of free time to himself he enjoys going fishing.
Shop Technician/ Woodworker
Ford has been with our company since June 2018 and mainly does woodwork for us here at the shop. He has been doing woodwork for the past 44 years, from construction, to making furniture and doing repair work. In his free time he enjoys gardening with his wife and visiting with his son.
Bill has done a little bit of everything when it comes to Kramer’s. Bill has been with Kramers for a couple of months and really enjoys his work. Previously Bill was a firefighter and a boat builder! Now he is taking up at the shop fixing things from the trucks all the way to fixing the pianos in the basement. When he isn’t at work Bill enjoys riding his motorcycle and building things. He also has his pilot license and enjoys taking piano lessons with his wife here at Kramer’s.
Jeannette has been employed here since 1994, having worked in many different areas here over the years. She currently handles our accounting and financial departments, is one of our sales associates, and also oversees our extensive music book selection. She is known for her pleasant voice on the phone, her cats, and her superior memory.